If you want to return a product ordered from our online store www.biciamoremio.it, request a replacement with another size/product or a refund, you can send the product back within 0 days from the date of its delivery by following some simple instructions.
- After logging in, go to your account page and view the order containing the product you wish to return;
- Create an RMA (Return Merchandise Authorization) number by clicking on the link called Request product return next to the product you wish to return;
- Pack the product together with all the original tags/labels and the return form, which you can download HERE;
- Write the RMA number assigned on the outside of the package/envelope and send it to the following address:
Italy Cycling Holidays
Via Poirino, n° 24
10040 PRALORMO – TO
- The refund or shipment of the replaced product will be made as soon as we receive the product.
- We do not charge shipping costs to send you a replacement product.
- Send the package/envelope using a traceable shipping method, in order to track it/in case of any problems;
- Replacements: to ensure availability, please specify the desired size/object in the comments field;
- All tags/labels should remain on the product and the original plastic bags containing the product should be kept;
- Send the product using a package/envelope that offers adequate protection;
- Do not use perfumes or deodorants when you try on a product.
- Contact us through the form
- Call us at the number ......
Thank you for your attention!